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About Our Company

IMPACT Design Resources turns design ideas into affordable reality!

We are a team of highly experienced design professionals, focused on providing our customers with superior products and excellent service in order to achieve the desired end result. Our company doors opened 10-10-2010, but the industry experience began 15 years earlier for the senior members.

Our ability to provide such affordable, high quality products comes from our partnerships (preferred dealer status and pricing) with accomplished local manufacturers who possess state of the art facilities, terrific talent and exceptional fabrication acumen. In addition, each shop owner has between 20-30 years experience in custom home building, manufacturing, cabinet making and custom millwork. These relationships are the differentiator for us to competently engineer and build quality products for you.

Being confident in the quality of our products allows us to focus on the needs of our clients, and the details of the current project. We have a long history of working with individual home and small business owners, interior design firms, architects, and custom builders throughout the Carolinas, which stands as testimony to the work we do and skills we provide. This time tested expertise means you can rely on us to accurately plan, troubleshoot, and deliver on every aspect of your job. Each IMPACT senior designer has over 15 years industry experience.

We also have a showroom located in the SouthEnd Design District of Charlotte, NC that showcases our vast selection of product samples, which is a great time saving benefit for our customers. Our staff will meet you at your convenience including evening and weekends.

Impact Design Resources wants to be the GO-TO resources for your team and thrives on being a handling solution for our trade partners. We enthusiastically embrace design challenges, and no job is too big or small. We operate on time, on budget and always with a grateful appreciation for your business!

OUR PROFESSIONAL PROCESS
  • We offer a no obligation complimentary in home consultation for your project under consideration. Call or email today to set your appointment.
  • Next step, we will prepare a scaled drawing and a detailed summary including price to be reviewed in person. We suggest that meeting occurs at the showroom if possible to see samples and examples being proposed.
  • Let’s sign a contract, receive a deposit and firm up the details. Once under contract, we offer copies of the drawings, if appropriate engineered shop drawings, any revisions to the project being developed as well as additional detailed information will be provided to your satisfaction. If custom samples are needed for final sign off, those will be promptly produced. Once all decisions are finalized a schedule will be provided and every effort made to meet your requested time frame.
  • We offer turn key services, delivering and installing all of our products. IMPACT design Resources partners with excellent quality craftsmen to handle on site installation, most have been a part of our team for many years. As a leading responsible organization, we stand behind our products with warranty and service.
NOTE TO TRADE PARTNERS:

Our private conference room is always available to you, our trade partners looking for a place to meet their clients in the South End area. The fridge is stocked and we look forward to hosting, anytime we can be of service.

showroom

Overview
Our Team

Meet Our Team Leaders

Kristie Knorr
(Principal)

Nancy Martin
(Senior Designer)

Katherine Goodman
(Office Manager)

305 Foster Avenue, Suite 200, Charlotte, NC 28203 • 704.778.6814
Showroom & Office M – TH 9 to 4, Evening & weekends open by appt.

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